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No. For a courier service like DAGO there are no minimum size restrictions for shipments. It is not uncommon for important documents or data carriers such as USB sticks, hard drives and laptops or suitcases, personal documents and keys that need to be moved quickly from one place to another.
The DAGO courier service offers its customers plenty of space: up to 10 Euro pallet spaces can be provided per vehicle (tarpaulin sprinter 480x210x210cm). If there is more demand, additional Sprinters will be made available at low cost.
The maximum weight per courier vehicle is 1200 kg for nationwide transport and 1000 kg for Europe-wide transport.
You can track the current status of your shipment at DAGO Express via an exclusive online platform. Alternatively, you can always call or write to us to check the courier's current position.
At DAGO Express, value is placed on transparency and reliability. Therefore, all transport documents are presented to the recipient for signature before the express shipment is handed over.
The delivery time or the agreed time for the delivery of an express shipment can only be changed in exceptional cases and only after consultation with the DAGO Express scheduling department.
Only one delivery attempt is allowed for the delivery of a courier delivery. If the recipient is not there, another delivery location must be agreed in good time or the waiting time costs must be clarified until the recipient is on site.
DAGO notifies its customers after each express delivery. The bills of lading will be sent electronically on request.
The goods must be securely packed for each transport, otherwise the insurer can refuse to pay compensation in the event of damage. In the AGB of DAGO Express, Annex 2. Packaging guideline explains how the goods can be packed securely.
If required, a shipment can also be delivered via DAGO on the following day. The date is set by the customer himself when the courier is commissioned.
With the DAGO courier service, all express goods are insured up to 8.33 SDR/kg gross weight (gross) during transport. This corresponds to around EUR 10/kg raw weight. More information can be found on the transport insurance.
Yes. Shipments by express courier can be sent both in the evening and at the weekend. However, the order is only accepted after a short vehicle availability check. Such a request can easily be sent to DAGO by email to mail@dagoexpress.com.
The DAGO courier service does not know any "estimated delivery windows". Every effort is made to ensure that the drivers reach their destinations at the agreed times. This makes a telephone notification superfluous in most cases. On request, however, the scheduling department can ensure that the telephone notification is given one hour before arrival. A corresponding note should be made for this when the order is placed.
Business customers have the option of conveniently paying on account at DAGO within 14 days. For private customers, only advance payment via PayPal or real-time transfer is accepted.
For urgent deliveries that urgently need to get from A to B and other "acute" transport orders, it always makes sense to hire a professional courier service like DAGO Express.
At DAGO Express, speed is a top priority. Transportation requests during business hours are usually processed within 15 minutes. Orders can be easily requested using an online price calculator.
In order to request an express transport or an express trip, the following information is required: addresses for collection and delivery, possible collection and delivery times as well as the type, quantity, dimensions and weight of the Express shipment.
DAGO is an international express forwarding company specializing in special and direct deliveries. Since the quality standards in this business area are particularly high, only experienced couriers are used. This ensures that express shipping is always reliable and as quick as possible.
Depending on which shipment has to be transported, different courier vehicles are used. Sometimes a lifting platform transport is necessary, which is offered by DAGO Express on favorable terms. With pallet trucks and lifting platforms / tail lifts, even complicated transport orders can be carried out reliably.
Yes. The DAGO Express courier service can help the driver to load and unload an Express shipment. However, if the shipment weighs more than 30 kg per unit or if the package is too bulky, the driver will need further help from you.
