Bicycle, scooter, car, van or truck
Whether rented, leased or bought – with your vehicle you’re ready to go! Deliveries across Europe or within a single city – it’s your choice.
After registering your business at the public order or trade office, you will receive a business registration certificate.
Carrier insurance is not required for bicycles or motorcycles. It protects against the financial consequences of damage to or loss of transported goods. DAGO requires transport partners to maintain insurance with a minimum coverage of 8.33 SDR per kilogram of the gross weight of the cargo.
Warning! Do not confuse carrier insurance with:
To use our Driver App, an iPhone or Android smartphone is required. The app must be used during the execution of the order. This ensures that all trips are tracked and documented for safety purposes.
To register as a driver partner with DAGO Express, the following requirements must be met:
- A vehicle (bicycle, scooter, car, van, or truck), regardless of whether it is purchased, leased, or rented.
- A valid business registration with the corresponding proof.
- Transport or carrier insurance (mandatory for cars and larger vehicles, not required for bicycles or motorcycles).
- An iPhone or Android smartphone, as using the Driver App is mandatory during order execution. The app is also required to receive new orders.
No, registering on the DAGO Express website is completely sufficient and also free of charge. After registration, simply upload the required documents and wait until access to our platform is activated, which usually takes about 1–2 weeks.
No, unfortunately not. DAGO Express does not offer permanent employment but only individual transport assignments. We assign jobs exclusively to independent subcontractors. To cooperate with us, a registered business and access to a vehicle are required.
Yes, registration and use of our portal are completely free.
Instead of continuous workload, we offer individual transport assignments that you can view online daily. If you are interested in carrying out a transport, please submit your price offer. If your offer is accepted, we will contact you and award the job.
No, each freight contract is considered an individual assignment; a permanent contract between DAGO Express and the courier partner does not result from this.
Assignments have different destinations – regional, national, or international.
Documents, parcels, construction materials, trade fair goods, Euro pallets, etc.
No, a vehicle is a prerequisite for cooperation. Only transport partners who have access to at least one vehicle
can be considered. The vehicle may be purchased, leased, or rented.
Yes, absolutely. Registration as a transport partner is possible with a car or even a bicycle.
Smaller shipments, such as parcels or letters, can easily be transported this way.
As a rule, verification should be completed within 1–2 weeks after uploading your documents.
No, there is no need for personal appearance. After registration and uploading your documents, we will review them and then activate you as a transport partner. From that moment, you can submit bids for transport assignments and accept jobs via the website.
1. Log in with your account.
2. Submit your best offer for an open job under ‘‘Available Transports‘‘.
3. If your offer is accepted, we will contact you by phone and assign you the job.
Our system automatically calculates a suggested price based on factors such as postal code, type of shipment, and required vehicle. To maximize your chances of getting an assignment, you may accept this suggestion or submit a lower price. Remember: your service quality also matters – for example, punctuality and your track record of successfully completed or canceled assignments.
If we are interested in your offer, we will contact you by phone or email to confirm acceptance.
For new partners, allocation usually occurs the day before or on the transport day itself.
Exceptions apply to early Monday or weekend pickups – these jobs are typically allocated on Friday.
Partners with a high quality score can receive assignments up to seven days in advance.
Once registered and activated, you can log into our portal. Under “Find Assignments,” you will see all available transport jobs and can submit bids. If you win a job, our team will contact you.
No. Submitting a bid does not automatically result in receiving the assignment. If your offer is of interest, we will contact you by phone or email to confirm acceptance. For new partners, allocation usually takes place on the day of transport or the day before. Jobs with early Monday or weekend pickups are typically allocated on Friday. Partners with a very good quality score may receive assignments up to seven days in advance.
Our specialized team handles the allocation of transport assignments. Once you are awarded a job, we will inform you by phone or email. You will also receive a confirmation email with all relevant transport details. Of course, you can also view your jobs online at any time.
If you wish to submit a new bid for the same job but at a different price, you must first withdraw your previous bid and then enter a new one.
No, with our assignments you may only transport the specified goods of that single job. Each job is assigned to one specific vehicle.
Carrier liability insurance covers damage to cargo that occurs during transport. This protects the owner of the goods from financial losses due to damage, loss, or theft. This insurance is especially worthwhile if you are transporting valuable goods with a high risk of loss or damage.
You can use insurance companies such as AXA, Allianz, or Ergo Hestia, or simply search for the appropriate contact in your country using ChatGPT or Google by entering the keyword: Carrier liability insurance [Country] Contact.
Yes, carrier liability insurance and carrier insurance are the same product. The goods are insured for the entire duration of transport. A coverage amount of €50,000 is recommended. This allows you to transport standard commercial goods. In contrast, motor vehicle liability insurance only covers damage to your own and other vehicles, not the goods being transported.
Business liability insurance, on the other hand, covers risks for business owners and protects you against damages caused by employees to third parties or their property in a professional context. This includes personal injury, property damage, or financial losses as a direct result of personal or property damage.
A business registration is required whenever you want to officially and legally carry out self-employed activities. Anyone starting a business must register it with the relevant authority.
To register your business, you need to make an appointment with the relevant trade or regulatory office. You must provide all information relevant to your business. After registration, you will receive a business license, which allows you to work with us.
It is advisable to always carry a blank CMR form with you for such cases. The recipient can fill out and sign the form at the loading point. Blank CMR forms can be ordered online.
Note: If there are no documents at the loading point, you must fill out a CMR form yourself and have it signed by the recipient. This proof is required later for the release of your invoice.
If you foresee a delay, please contact us immediately. Our team will then get in touch with the loading or unloading point to coordinate and ensure a smooth process.
If a shipment is damaged during transport, we expect you to inform us immediately. Document the damage with a photo and send it to [email protected]. A phone call would also be appreciated.
To ensure smooth and timely processing of your invoice, please consider the following information:
Invoice address:
DAGO Express GmbH
Karl-Marx-Straße 193
15230 Frankfurt Oder
Our tax ID is: DE342078274
Please send your invoices in PDF format to: [email protected]
If the courier partner’s company is not based in Germany, the reverse charge procedure applies. In this case, the recipient of the service bears the tax liability. Here, DAGO Express GmbH is the recipient of the service, as our transport partners provide a service (the transport of goods) for DAGO Express. Therefore, when invoicing, the courier partner should only invoice the net amount for the transport assignment and should not show any VAT.
Small business owners must not and may not show VAT separately according to § 19 UStG. Only the net amount appears on the invoice.
The proof of delivery, also known as a CMR, confirms that a delivery was made at a specific time to a named recipient. This type of document is often used in logistics and freight management. It documents the delivery status and later the confirmation of proper delivery. Without this documentation, it is impossible for the recipient to determine whether the damage to the goods occurred during pickup or transport. The proof of delivery is often referred to as "POD," which stands for "Proof of Delivery."
No, we require the corresponding proof of delivery for invoicing an assignment.
Yes, you can easily change or edit your vehicle data in your profile under "VEHICLE FLEET."
