

Anyone who occasionally sends parcels knows the routine: pack the goods, seal the box, attach the shipping label and take it to the post office. But what happens when the shipment exceeds the usual limits? A bicycle, a bumper or a bulky floor lamp simply will not fit into a standard cardboard box. In such cases, the term “bulky item” applies.
Transporting such freight requires special logistics processes. This guide explains exactly what falls into this category, what costs may arise and how to ensure smooth shipping.
A shipment is classified as bulky based on the physical characteristics of the parcel. If a package does not comply with the standard dimensions specified by transport providers, it is categorised as bulky freight.
Any freight item that must be sorted manually because it would obstruct the automated sorting facilities in parcel hubs is considered bulky freight from a logistics perspective. According to industry statistics, this affects around 5 to 7% of the total global parcel volume in e-commerce.
The size limits vary depending on the shipping provider. Here is an overview of the most important transport companies for private and commercial shipping in Germany:
| Provider | Maximum Dimensions for Standard Parcels | When Is It Considered Bulky? / Limits |
|---|---|---|
| DHL | 120 x 60 x 60 cm, max. 31.5 kg | Longest side over 120 cm, width over 60 cm, or length + 2 x width + 2 x height (girth measurement) over 300 cm. Maximum weight: 31.5 kg. |
| Hermes | Sum of longest and shortest side max. 120 cm, max. 31.5 kg | Third dimension exceeds standard measurements. Maximum: length 200 cm, girth 300 cm. |
| DagoExpress (freight forwarding) | Flexible / pallet shipping | Anything exceeding standard parcel dimensions or 31.5 kg. Ideal for heavy goods over 50 kg up to full truck loads. |
The formula is always calculated as follows:
Girth measurement = length + 2 x width + 2 x height
Always measure at the outermost points, including any protrusions in the packaging.
Since bulky freight must be handled and sorted manually, parcel services charge a significant surcharge. With traditional parcel providers such as DHL, the bulky item surcharge for domestic shipments is usually around €20 to €30 in addition to the regular parcel price.
Commercial senders should consider specialised B2B logistics providers. Companies that regularly ship large goods can negotiate substantial discounts through general cargo networks. To save costs, it is advisable to use a quick online price calculator for freight forwarding transport in order to compare daily freight rates.
Transport damage involving non-standard goods is frustrating and expensive. In addition, service providers may refuse liability if the packaging does not comply with their guidelines. Deutsche Post AG regularly points out that shipments must be able to withstand a drop from almost one metre.
Protect all corners, edges and protruding parts generously with foam or thick bubble wrap. Secure the padding firmly with strong adhesive tape.
Use sturdy double- or triple-wall corrugated cardboard. If no suitable box is available, cut cardboard sheets to size and wrap them around the goods like a custom-fitted shell. No exposed goods should remain visible.
Movement inside the box leads to damage. Fill all gaps entirely with crumpled paper or packing chips. The item must no longer move inside the packaging.
Do not save on adhesive tape. Wrap the entire parcel several times in a criss-cross pattern. Use tear-resistant parcel tape, preferably reinforced with fibres.
The decision mainly depends on two factors: weight and sensitivity.
A parcel service is suitable for light but bulky items such as a fishing rod, a large lightweight painting or a long roll of carpet. As long as the weight remains below 31.5 kg, parcel shipping is an option.
A freight forwarding company is the right choice once the shipment exceeds 31.5 kg or if the goods are particularly valuable and fragile (for example washing machines, furniture or engine repair parts). Freight forwarders usually transport such goods on pallets. This significantly reduces the risk of damage because the goods are moved mechanically using pallet trucks or forklifts rather than being handled manually.
No, generally not. Loose car tyres are round and tend to roll away on the automatic sorting belts in depots. They must either be packed squarely in cardboard packaging (which may then qualify as standard dimensions) or declared as bulky freight and paid for accordingly.
The parcel will either be sorted out at the departure depot and returned to you, or the service provider will continue transporting it and later charge you the bulky freight surcharge along with a processing fee. This often results in significant delivery delays.
The girth measurement determines the total dimensions. The formula is:
1 x longest side + 2 x width + 2 x height
If the result exceeds 300 cm, shipping through traditional parcel services is generally no longer possible.