A drop-off authorization is a written agreement with a parcel service to leave parcels at a specified location. It replaces personal handover with a permanent delivery option at a desired location.
A drop-off authorization not only relieves the burden on the deliverer, but also on the recipient. It ensures that parcels can be delivered even when no one is present. Typical drop-off locations are the front door, the garage, the garden, or a parcel box. It is important that the location is safe and protected from the weather. This ensures that the parcel remains undamaged and the delivery is reliable.
The authorization is usually granted directly to the respective shipping service provider. This is done via an online form or in the customer account. There, you can also specify whether the authorization should be permanent or temporary. Once a drop-off authorization has been set up, it can be changed or revoked at any time. This gives customers flexibility.
From a legal perspective, the recipient transfers the risk of loss or damage with the drop-off authorization. Once the package has been left at the agreed location, it is considered delivered. The delivery person is generally no longer liable. Therefore, the chosen location should be carefully considered.
In apartment buildings, problems can arise if there are no clear drop-off locations. In such cases, it is advisable to consult with the landlord or neighbors. The hallway is also often not permitted, as it is publicly accessible.
