E-fulfillment refers to all logistical processes that take place within e-commerce. The term encompasses the entire sequence of operations required to deliver an ordered product from the warehouse to the customer. This includes order picking, packaging, labeling, shipping, and delivery. The core idea of e-fulfillment is to ensure a smooth and efficient order process so that customers receive their products quickly and reliably. In addition to traditional warehousing tasks, e-fulfillment can also include value-added services such as returns management, quality control, product repairs, or restocking low inventory. Its main goal is to optimize the entire supply chain for online retail and provide merchants with a complete logistics solution.
Typical terms used in the context of e-fulfillment are: Dropshipping, Warehouse logistics, Order Confirmation and Inventory management