A recipient is a person or company that receives goods, products, or shipments. They are the final link in the supply chain and are usually responsible for accepting the delivery.
The recipient is the entity in the logistics process where a delivery ends. They are located at the end of the transport chain and receive the goods. This can be a private individual, a company, or even a public institution. The recipient does not necessarily have to be the same person who placed the order. Especially with business customers or dropshipping models, deliveries are often made to third parties.
In shipping processes, the recipient is not merely passive. They are responsible for accepting, checking, and, if necessary, reporting defects. Signing delivery documents is also one of their responsibilities. In the event of a delivery delay or transport damage, the recipient can play an important role in complaints.
In practice, this means: Without a clearly defined recipient, no delivery can take place. Incorrect information such as an incomplete address often leads to returns or delivery delays. Therefore, companies ensure that recipient data in the system is correct and complete.
