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Instructions for documented delivery

How to deliver the documents correctly!

DAGO Zusteller übergibt einem Kunden ein Kuvert vor dessen Haus
1
Pick up documents
Please discreetly collect the documents and delivery report at the loading site. If requested by the sender, confirm receipt of the letter with a signature.
Direkttransport ohne Umwege zur Zustelladresse
2
Direct transport to destination
You drive directly to the delivery address, without detours or stops.
Photo of a mailbox labeled 'TOM' with a person taking a picture as proof of document deliveryZusteller von DAGO Express hält Klemmbrett und füllt Zustellprotokoll aus
Deliver documents CORRECTLY!
3
Please take a photo of the mailbox along with the documents, so that the recipient's name is clearly visible on the mailbox.
4
Then insert the documents into the mailbox.
5
Then confirm the delivery on the DAGO Express delivery protocol with your signature, the date, and the exact time of delivery.
Important: In case of problems or discrepancies, please call DAGO Express immediately: +49 335 553 104 24
What to do if there is no name or mailbox?
  1. Please first contact DAGO Express at +49 335 553 104 24.
  2. If personal handover is allowed: delivery only to the recipient upon ID verification. The recipient must also sign the delivery protocol.
Symbolischer Papierflieger für das Versenden von Zustellnachweisen an DAGO Express
Send proof of delivery to DAGO Express
Shipment delivered, what’s next?
6
After successful delivery, please send the completed delivery protocol including photos by email to [email protected]. Then change the shipment status in the online order view to "delivered".
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