Find, book, and manage transport orders easily and quickly.
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We provide drivers and business owners with tools like our DAGO Express Driver app and shipment tracking system to optimize time-consuming processes.
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Bicycle, scooter, car, van or truck – whether rented, leased or bought – with your own vehicle you are ready to start! Whether you want to make deliveries across Europe or within a single city.
After registering your business at the public order or trade office, you will receive a business registration certificate.
For bicycle and motorcycle riders, this insurance is NOT required, but it is mandatory for cars and larger vehicles. Carrier insurance, also known as freight insurance, provides financial protection against unexpected damage or loss to the transported goods.
Warning! Do not confuse carrier insurance with:
All your drivers must have the DAGO Express Driver App installed on an iPhone or Android smartphone. The app is mandatory during the execution of the assignment. This ensures that all trips are tracked and documented for safety.
To register as a fleet manager with DAGO Express, you need:
- Your own vehicle (bicycle, scooter, car, van, or truck – rented, leased, or purchased)
- Business registration with a valid business license
- Carrier insurance (mandatory for cars and larger vehicles, not required for bicycles/motorcycles)
- All your drivers must use a smartphone with the DAGO Express Driver App on iOS or Android during their trips.
No, registration on the DAGO Express website is fully sufficient and also free of charge. After registering, simply upload the required documents and wait around 1–2 weeks until access to our platform is activated.
No, unfortunately not. DAGO Express does not offer permanent employment but only individual assignments. We only award jobs to independent subcontractors. For working with us, owning a business and having your own vehicle are basic requirements.
Yes, registration and use of our platform are completely free.
Instead of continuous workload, we offer individual transports, which you can view daily online. If you are interested in carrying out a transport, please submit your price offer. If approved, we will contact you and assign the job.
No, every transport contract is considered an individual assignment; no permanent contract between DAGO Express and the courier partner is established.
Orders vary: regional, national, or international.
Documents, parcels, building materials, trade fair goods, Euro pallets, etc.
No, having your own vehicle is a prerequisite for cooperation. Only transport partners who own at least one vehicle can be considered.
Yes, definitely. Registering as a transport partner with a car or even a bicycle is possible. Smaller consignments, such as parcels or letters, can easily be transported.
Verification usually takes 1–2 weeks after uploading.
No, personal presence is not required. After registration and uploading your documents, we will verify them and activate you as a transport partner. From then on, you can submit bids for transport orders and accept jobs via our website.
1. Log in with your account.
2. Submit your best offer for an open trip under "Available Transports."
3. In case of a positive response, we will contact you by phone and assign the order.
Our system automatically calculates a price suggestion based on factors such as postal code, type of shipment, and vehicle required. To maximize your chances, you can accept our suggestion or offer a lower price. Keep in mind: your quality also matters – for example, punctuality and how many jobs you have already successfully completed or canceled.
If we are interested in your offer, we will contact you by phone or email to confirm. For new partners, assignments usually take place the day before or on the day of transport. Exceptions are pickups scheduled for early Monday or weekends – these are usually assigned on Friday. Partners with a high-quality score can receive jobs up to seven days in advance.
Once you are registered and activated, you can log into our portal. Under the “Find Orders” section, you will see all available jobs and can submit bids. If you are awarded a job, our team will contact you.
No, submitting a bid does not automatically guarantee assignment. If your offer interests us, we will contact you by phone or email to confirm. For new partners, assignment usually happens the day before or on the day of transport. Jobs with pickups on early Monday or weekends are usually assigned on Friday. Partners with a very good quality score may receive jobs up to seven days in advance.
Our specialized team handles the allocation of jobs. As soon as you are awarded a job, we will inform you by phone or email. Afterwards, you will also receive a confirmation email with all relevant transport details. You can, of course, check your orders anytime online.
If you wish to submit a new bid for the same job at a different price, you must withdraw your previous bid and then submit a new one.
No, for our jobs you may only transport the goods specified in that particular assignment. Each job is assigned to a specific vehicle.
Freight carrier insurance covers damages to cargo that occur during transport. It protects the owner of the cargo from financial losses that can result from damage, loss, or theft of goods. This insurance is particularly beneficial when transporting valuable goods with a high risk of loss or damage.
You can use insurance providers like AXA, Allianz, or Ergo Hestia, or simply search in your country for the relevant provider – with ChatGPT or Google – by entering: “Carrier liability insurance [Country] contact.”
Yes, freight carrier insurance and carrier insurance refer to the same product. It provides coverage for cargo throughout the entire transport. A coverage amount of €50,000 is recommended for standard goods transport. In contrast, vehicle liability insurance only covers damage to your own and other vehicles, not the goods transported within them.
Business liability insurance, on the other hand, covers risks for business owners and protects you in cases where employees of a business cause damage to third parties or their property in a professional context. This includes personal and property damage, as well as financial losses resulting directly from personal and property damage.
Business registration is required whenever you want to officially and legally engage in independent work. When starting a self-employed venture, you must register this business with the relevant authority. You will receive a business registration certificate after the registration, which allows you to collaborate with us.
To obtain a business registration, you need to schedule an appointment with the local trade or regulatory office. You will need to provide all relevant information for your business during the appointment. After the registration, you will receive a business license, which allows you to collaborate with us.
It is recommended to always carry a blank CMR (Convention on the Contract for the International Carriage of Goods by Road) in such cases. The recipient can then fill out and sign the form at the loading location. Blank CMR forms can be ordered online.
Note: If no documents are found at the loading location, you must independently complete a CMR form and have it signed by the recipient. This proof will be necessary for the release of your invoice later.
If you anticipate that you will be late, please contact us immediately. Our team will then get in touch with the loading or unloading location to coordinate and support the smooth process.
If a shipment is damaged during transport, we expect you to inform us promptly. Document the damage with a photo and send it to [email protected]. You can also submit the documentation of the damage to us via email along with the photo. You can also easily contact us by phone.
To ensure a smooth and timely processing of your invoice, please consider the following information:
Invoice address:
DAGO Express GmbH
Karl-Marx-Straße 193
15230 Frankfurt Oder
Our tax ID is: DE342078274
Please send your invoices in PDF format to: [email protected]
If the courier partner's company is not based in Germany, the reverse charge procedure applies. In this case, the recipient of the service bears the tax burden. DAGO Express GmbH is the recipient of the service, as our transport partners provide a service to DAGO Express, namely the transport of goods. Therefore, when invoicing, the courier partner should only invoice the net amount for the transport order and not include value-added tax (VAT).
Small business owners do not have to, and in fact, should not separately list VAT according to § 19 UStG (German Value Added Tax Act). Only the net amount should appear on the invoice.
The proof of delivery, also known as a CMR document, confirms that a delivery has occurred at a specific time to a named recipient. This type of document is often used in logistics and freight management. It documents the initial delivery status and later confirms the proper delivery. Without this documentation, the recipient cannot determine whether damage to the goods occurred during pickup or during transport. The proof of delivery is also commonly referred to as "POD," which stands for "Proof of Delivery."
No, we require the corresponding proof of delivery for billing an order.
Yes, you can easily change or edit your vehicle data in your profile under "VEHICLE FLEET."
