Privatuma Politika

PRIVATUMA POLITIKA

This document explains how DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija (Parzinis) processes personas dati.

For questions regarding data protection, please contact the Parzinis by email:
eu-privacy@dagoexpress.com

I. Definitions

Parzinis – within the meaning of str. 4(7) VDAR, the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the tvarkymas of personas dati. In this document, the Parzinis is: DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija

Personas dati – information relating to an identified or identifiable natural person, iskaitant IP address, location data, online identifier, and information collected through sikdatnes.

Policy – this Privacy Policy.

VDAR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the tvarkymas of personas dati.

EEZ – European Economic Area (EU countries + Iceland, Liechtenstein, Norway).

Vietne – the vietne operated by the Parzinis at https://dagoexpress.com

User – any person who visits the vietne, uses the Parzinis’s services, or contacts the Parzinis.

II. Tvarkymas of Personas dati – Purposes and Legal Bases

The Parzinis conducts ongoing risk analyses to ensure that personas dati is processed securely – in particular, that only authorised persons have prieiga to the data.

1. Tvarkymas of Customer Data

Your personas dati is processed for the following purposes:

Booking and provision of courier/forwarding services – teisinis pagrindas: str. 6(1)(b) VDAR;
Use of products and services offered – teisinis pagrindas: str. 6(1)(b) VDAR;
Performance of concluded sutartiss – teisinis pagrindas: str. 6(1)(b) VDAR;
Issuing and storing invoices and accounting documents – teisinis pagrindas: str. 6(1)(c) VDAR;
Establishment, exercise or defence of legal claims – teisinis pagrindas: str. 6(1)(f) VDAR;
Customer service and responding to enquiries – teisinis pagrindas: str. 6(1)(f) VDAR;
Handling skundass – teisinis pagrindas: str. 6(1)(f) VDAR;
Direct marketing of own products and services – teisinis pagrindas: str. 6(1)(f) VDAR or str. 6(1)(a) VDAR;
IT infrastructure management and system security – teisinis pagrindas: str. 6(1)(f) VDAR.

2. Use of the Vietne

Personas dati of all vietne users is processed:

for the provision of electronic services – teisinis pagrindas: str. 6(1)(b) VDAR;
for analytical and statistical purposes – teisinis pagrindas: str. 6(1)(f) VDAR;
for the establishment and defence of legal claims – teisinis pagrindas: str. 6(1)(f) VDAR.

The provision of personas dati is generally voluntary, but in some cases necessary for the conclusion of a sutartis, the provision of courier services, or the issuance of accounting documents.

3. Correspondence and Telephone Contact

In the case of correspondence by email or post, the personas dati contained therein is processed exclusively for the purpose of communication and handling the matter. Teisinis pagrindas: str. 6(1)(f) VDAR.

4. Business Contacts

In the course of its business activities, the Parzinis also collects personas dati during business meetings or when exchanging business cards. Teisinis pagrindas: str. 6(1)(f) VDAR.

III. Sikdatnes

1. What are Sikdatnes?

Sikdatnes are small text files stored on the user’s device. They contain information such as session identifier, user settings, language preferences, visit time, and IP address.

2. Types of Sikdatnes

Necessary – enable the proper functioning of the vietne.
Functional – store user settings and preferences.
Analytical – enable monitoring of vietne traffic (e.g. Google Analytics).
Marketing – enable the display of personalised advertising (e.g. Google Ads, Facebook Ads).
Social Media – enable integration with social platforms.

3. Third-Party Providers

Google (Analytics, Ads, GTM, reCAPTCHA), Facebook/Meta, Microsoft (Advertising, Clarity), Cloudflare, Sentry, and other partners.

4. Consent Management

The user can change browser settings at any time to block or delete sikdatnes, as well as withdraw consent via the cookie banner interface.

5. Transfer Outside the EEZ

Data from sikdatnes may be transferred to third countries only on the basis of appropriate legal safeguards such as Standard Sutartisual Clauses (SCCs) or the EU-US Data Privacy Framework.

IV. Retention Periods for Personas dati

The Parzinis stores personas dati only for as long as necessary:

Sutartis and service data: for the duration of the sutartis, then 3-6 years (limitation period).
Accounting and tax data: 10 years for accounting documents, 6 years for business correspondence.
Contact data and enquiries: for the time necessary for tvarkymas.
Marketing data: until withdrawal of consent or priestaravimas.
Technical data: up to 12 months.

V. Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas, apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. Where tvarkymas is based on consent, you may withdraw it at any time. You have the right to lodge a skundas with a prieziuros institucija (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit - BfDI).

Contact: By post: DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija By email: eu-privacy@dagoexpress.com

VI. Gavejai of Data

Gavejai of your personas dati include: legally authorised institutions (tax authorities, courts), external service providers (IT, advertising, legal), transport operators, payment service providers, hosting companies, and marketing agencies.

VII. Transfer of Personas dati Outside the EEZ

Your personas dati may be transferred outside the EEZ. The Parzinis ensures that this is done only on the basis of lawful safeguards under Chapter V VDAR:

Adequacy decision (str. 45 VDAR)
Standard Sutartisual Clauses (str. 46 VDAR)
Binding Corporate Rules (BCRs)
Derogations for specific situations (str. 49 VDAR)

VIII. Automated Data Tvarkymas

Personas dati may be processed automatically (iskaitant profiling), but this does not produce legal effects. Profiling serves to improve vietne functionality. Teisinis pagrindas: str. 6(1)(f) VDAR.

IX. Updates to the Privacy Policy

The Policy is regularly reviewed and updated as necessary.

Last updated: 13.01.2026

VDAR – INFORMATION CLAUSES

Below you will find detailed information clauses in accordance with str. 13 and 14 VDAR for various categories of duomenu subjektai.

1. Information Clause for Customers

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

1.1 Purposes and Legal Bases for Tvarkymas

Your personas dati is processed for the following purposes:

Booking and provision of courier/forwarding services – str. 6(1)(b) VDAR;
Use of products and services offered – str. 6(1)(b) VDAR;
Performance of concluded sutartiss – str. 6(1)(b) VDAR;
Issuing and storing invoices – str. 6(1)(c) VDAR;
Establishment, exercise or defence of legal claims – str. 6(1)(f) VDAR;
Customer service and responding to enquiries – str. 6(1)(f) VDAR;
Handling skundass – str. 6(1)(f) VDAR;
Direct marketing of own products and services – str. 6(1)(f) VDAR;
IT infrastructure management and system security – str. 6(1)(f) VDAR;
Archiving purposes – str. 6(1)(c) VDAR.

1.2 Gavejai of Data

Gavejai of your data include: legally authorised institutions (e.g. tax authorities, courts), external service providers (IT support, advertising, legal advice), entities involved in service provision (e.g. transport operators), payment service providers, hosting companies, and marketing agencies.

1.3 Retention Period

Accounting and tax documents: 10 years from the end of the calendar year.
Business correspondence: 6 years from the end of the calendar year.
Consent-based data (e.g. marketing): until withdrawal of consent or priestaravimas.

1.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas or apribojimas of tvarkymas, data perkeliamumas, and priestaravimas to tvarkymas. Where tvarkymas is based on consent, you may withdraw it at any time. You have the right to object to the tvarkymas of your data for direct marketing purposes at any time. You also have the right to lodge a skundas with a prieziuros institucija.

1.5 Requirement to Provide Data and Profiling

The provision of personas dati is a sutartisual requirement insofar as it is necessary for the provision of courier/forwarding services. Failure to provide this data will make it impossible to conclude a sutartis or perform it properly. The provision of data for marketing purposes is voluntary. Your data is not processed automatically and is not subject to profiling.

1.6 Transfer of Personas dati Outside the EEZ

Your personas dati may be transferred to third countries outside the EEZ. The Parzinis ensures that any transfer outside the EEZ is made solely on the basis of lawful grounds and safeguards under Chapter V VDAR (adequacy decision, Standard Sutartisual Clauses, BCRs, approved codes of conduct/certifications, or derogations under str. 49 VDAR). You have the right to obtain a copy of the safeguards applied.

2. Information Clause for Business Partners

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

2.1 Purposes and Legal Bases for Tvarkymas

Performance of the concluded sutartis – str. 6(1)(b) VDAR;
Initiation of possible cooperation – str. 6(1)(b) VDAR;
Documentation and settlement according to tax and commercial regulations – str. 6(1)(c) VDAR;
Establishment, exercise or defence of legal claims – str. 6(1)(f) VDAR;
Handling skundass – str. 6(1)(f) VDAR;
Direct marketing iskaitant newsletter – str. 6(1)(f) VDAR;
Credit check – str. 6(1)(f) VDAR;
Geolocation monitoring of transport – str. 6(1)(b) and (f) VDAR;
Vietne analysis and service optimisation – str. 6(1)(f) and (a) VDAR;
IT infrastructure management – str. 6(1)(f) VDAR.

2.2 Gavejai of Data

Gavejai of your data include: legally authorised institutions, external service providers (IT support, advertising, legal advice), transport operators, payment service providers, hosting companies, and marketing agencies.

2.3 Retention Period

Accounting and tax documents: 10 years.
Business correspondence: 6 years.
Geolocation data and system logs: maximum 12 months.

2.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas, apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. You have the right to object to direct marketing at any time. You also have the right to lodge a skundas with a prieziuros institucija.

2.5 Requirement to Provide Data and Profiling

The provision of data is a sutartisual requirement for the conclusion and performance of the sutartis. The provision of data for marketing purposes is voluntary. Your data is not processed automatically and is not subject to profiling.

2.6 Transfer of Personas dati Outside the EEZ

Your data may be transferred to third countries. The Parzinis ensures that this is done only on the basis of lawful safeguards under Chapter V VDAR.

3. Information Clause for Darbuotojai

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

3.1 Purposes and Legal Bases for Tvarkymas

For sutartis performance (str. 6(1)(b) VDAR): - Performance of the employment sutartis; - Ensuring information protection; - Provision of employer’s equipment.

For compliance with legal obligations (str. 6(1)(c) VDAR and str. 9(2)(b) VDAR): - Calculation and payment of salaries; - Sutartis settlement (social insurance, taxes, accounting); - Health and safety obligations; - Maintenance of personnel files; - Social insurance and tax obligations.

For legitimate interests (str. 6(1)(f) VDAR): - Ensuring business continuity; - Establishment of claims; - Personnel management; - Ensuring security; - Work organisation.

3.2 Gavejai of Data

Legally authorised bodies: social insurance institutions, tax office, employment agencies, health and safety authorities;
Works Council – according to the Works Constitution Act (Betriebsverfassungsgesetz);
Business partners – only business data (name, position, business email);
Processors: email services, hosting, IT support, legal advice, employee benefits, group insurance.

3.3 Retention Period

Establishment of claims: up to 3 years;
Accounting, tax and payroll documents: 10 years;
Other personnel and business documents: up to 6 years.

3.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas (right to be forgotten), apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. Where tvarkymas is based on consent, you may withdraw it at any time. You also have the right to lodge a skundas with a prieziuros institucija.

3.5 Requirement to Provide Data

The provision of personas dati in connection with employment is a statutory requirement. Failure to provide data will make it impossible to conclude and perform the sutartis.

3.6 Transfer of Personas dati Outside the EEZ

As a rule, employee data is not transferred outside the EEZ. In the event of such a transfer, the Parzinis applies all obligations provided for in Chapter V VDAR.

4. Information Clause for Sutartisors/Freelancers

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

4.1 Purposes and Legal Bases for Tvarkymas

Performance of the concluded sutartis – str. 6(1)(b) VDAR;
Compliance with legal obligations – str. 6(1)(c) VDAR;
Legitimate interests (business contacts, protection of claims) – str. 6(1)(f) VDAR.

4.2 Gavejai of Data

Gavejai of your data are exclusively: authorised darbuotojai, legally authorised institutions, and subsutartisors (e.g. IT support, advertising, legal services).

4.3 Retention Period

Establishment of claims: up to 3 years;
Business correspondence: 6 years;
Accounting and tax documents: 10 years.

4.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas, apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. You also have the right to lodge a skundas with a prieziuros institucija.

4.5 Requirement to Provide Data and Profiling

The provision of data is a sutartisual and statutory requirement. Failure to provide data will make it impossible to conclude a sutartis. Your data is not processed automatically and is not subject to profiling.

4.6 Transfer Outside the EEZ

Your data may be transferred to third countries. The Parzinis ensures that this is done only on the basis of lawful safeguards under Chapter V VDAR.

5. Information Clause for Kandidatai (Recruitment)

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

5.1 Purposes and Legal Bases for Tvarkymas

Conducting the recruitment process – str. 6(1)(a), (b) and (c) VDAR;
Establishment, exercise or defence of legal claims – str. 6(1)(f) VDAR;
With separate consent for future recruitment – str. 6(1)(a) VDAR.

5.2 Gavejai of Data

Gavejai of your data are exclusively: authorised darbuotojai, legally authorised institutions, and subsutartisors (e.g. IT support, legal services).

5.3 Retention Period

For establishment of claims: up to 3 years after the end of recruitment;
With consent for future recruitment: 12 months after the end of current recruitment.

5.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas, apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. Where tvarkymas is based on consent, you may withdraw it at any time. You also have the right to lodge a skundas with a prieziuros institucija.

5.5 Requirement to Provide Data and Profiling

The provision of data within the scope required by labour law (name, date of birth, education, employment history) is a statutory requirement. Failure to provide this data will make participation in recruitment impossible. Your data is not processed automatically and is not subject to profiling.

5.6 Transfer Outside the EEZ

Your data may be transferred to third countries. The Parzinis ensures that this is done only on the basis of lawful safeguards under Chapter V VDAR.

6. Information Clause for the Contact Form

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

6.1 Purposes and Legal Bases for Tvarkymas

Your personas dati is processed for the purpose of responding to enquiries submitted via the contact form. Teisinis pagrindas: str. 6(1)(f) VDAR (legitimate interest in responding to enquiries).

6.2 Gavejai of Data

Gavejai of your data are exclusively: authorised darbuotojai, legally authorised institutions, and subsutartisors (e.g. IT support, advertising, legal services).

6.3 Retention Period

Your data is stored for the time necessary to respond to the enquiry. For enquiries of a business correspondence nature, data is stored for 6 years in accordance with the German Commercial Code.

6.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas, apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. You also have the right to lodge a skundas with a prieziuros institucija.

6.5 Requirement to Provide Data and Profiling

The provision of personas dati (in particular name and email address) is voluntary but necessary in order to respond to your enquiry. Your data is not processed automatically and is not subject to profiling.

6.6 Transfer Outside the EEZ

Your data may be transferred to third countries. The Parzinis ensures that this is done only on the basis of lawful safeguards under Chapter V VDAR.

7. Information Clause for Transport Partners (GPS Monitoring)

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

7.1 Purposes and Legal Bases for Tvarkymas

Execution of transport/forwarding orders – str. 6(1)(b) or (f) VDAR;
Monitoring of routes and GPS location (order supervision, logistics optimisation, cargo security) – str. 6(1)(f) VDAR;
Proper operational support (communication, instructions) – str. 6(1)(f) VDAR;
Establishment, exercise or defence of claims – str. 6(1)(f) VDAR;
Compliance with legal obligations (data subject requests, archiving) – str. 6(1)(c) VDAR.

7.2 Gavejai of Data

Customers: to the extent necessary for order fulfilment (driver name, phone number, vehicle location);
Supporting service providers: IT providers, insurers, law firms, accounting/HR service providers;
Public authorities: authorised state and regulatory authorities upon request.

7.3 Retention Period

For the duration of cooperation and full order completion;
For the limitation period for sutartisual claims;
GPS monitoring data: up to 30 days after order completion;
For statutory archiving and tax retention periods.

7.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas, apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. You also have the right to lodge a skundas with a prieziuros institucija.

7.5 Requirement to Provide Data

The provision of your data is a sutartisual requirement for the execution of transport orders. Failure to provide data (iskaitant GPS location data) may make service provision impossible and lead to termination of cooperation.

7.6 Transfer Outside the EEZ

Your data may be transferred to third countries. The Parzinis ensures that this is done only on the basis of lawful safeguards under Chapter V VDAR.

8. Information Clause for Social Media

The Parzinis of your personas dati is DAGO Express GmbH, Karl-Marx-Straße 193, 15230 Frankfurt (Oder), Vacija.

For data protection matters: eu-privacy@dagoexpress.com

Joint Parzinisship / Independent Parziniss:

Facebook and Instagram: Joint parzinisship with Meta Platforms Ireland Limited for statistical purposes (Audience Insights).
LinkedIn: LinkedIn Ireland Unlimited Company is an independent parzinis.
YouTube: Google Ireland is an independent parzinis.
X (Twitter): Twitter International Unlimited Company is an independent parzinis.
TikTok: TikTok Technology Limited is an independent parzinis.

8.1 Purposes and Legal Bases for Tvarkymas

Provision of innovative services – str. 6(1)(f) VDAR;
Responding to enquiries and comments – str. 6(1)(f) VDAR;
Statistical analysis and communication improvement – str. 6(1)(f) VDAR;
Establishment of legal claims – str. 6(1)(f) VDAR.

8.2 Gavejai of Data

Gavejai of your data include: legally authorised institutions, external service providers, and the respective platform operators (Meta, Google, Microsoft, TikTok, etc.).

8.3 Retention Period

Your data is stored for as long as necessary for the tvarkymas purposes or until you request deletion. For protection of claims up to 3 years.

8.4 Rights of Data Subjects

You have the right to prieiga, ištaisymas, istrinimas, apribojimas of tvarkymas, data perkeliamumas, and priestaravimas. You also have the right to lodge a skundas with a prieziuros institucija. You may exercise your rights against both the Parzinis and the respective platform operator.

8.5 Requirement to Provide Data

The use of social media profiles is voluntary. Tvarkymas is carried out in accordance with the terms of use of the respective platform.

8.6 Transfer Outside the EEZ

Your data may be transferred by platform operators to third countries. The Parzinis and platform operators ensure that this is done only on the basis of lawful safeguards under Chapter V VDAR.