Lead Time: Definition and Examples

What is Lead Time?

Lead time is the time between a confirmed request and the point when a suitable vehicle can be arranged for pickup. It covers the review of shipment details, available service options and the confirmed collection plan.

Why it matters

Knowing the lead time helps customers request transport early enough and separates the booking process from the time the freight spends in transit.

What to provide when requesting a quote

Pickup location and ready time
Delivery location and deadline
Freight dimensions and weight
Handling or access requirements

Planning a shipment with DAGO Express

DAGO Express reviews available options once the quote request contains the relevant collection, delivery and freight information. Use the quote and booking tool to share the shipment details.

Frequently asked questions

When should I provide this information?

Include it with the first quote request whenever possible. Complete information helps the team assess the route, vehicle and timing without unnecessary follow-up.

What if the details change after booking?

Tell DAGO Express as soon as something changes. The available options can then be reviewed and any revised arrangement confirmed in writing.