Ready Time and Pickup Time: Definition and Examples

What is Ready Time and Pickup Time?

Ready time is the earliest moment when freight is completely packed, documented and available for collection. Pickup time is the collection time agreed for the shipment. The two terms are related, but ready time must come first.

Why it matters

Correct timing helps prevent an early arrival, missed handoff or avoidable delay. It also gives dispatch the facts needed to assess an urgent request.

What to provide when requesting a quote

Freight ready time
Pickup address and site contact
Pickup window or appointment
Documents and loading requirements

Planning a shipment with DAGO Express

For time-sensitive collections, DAGO Express can assess the appropriate rush, same-day or dedicated option once the shipment details are known. Use the quote and booking tool to share the shipment details.

Frequently asked questions

When should I provide this information?

Include it with the first quote request whenever possible. Complete information helps the team assess the route, vehicle and timing without unnecessary follow-up.

What if the details change after booking?

Tell DAGO Express as soon as something changes. The available options can then be reviewed and any revised arrangement confirmed in writing.