In U.S. freight transportation, the shipper provides the freight, the carrier performs the transportation and a broker may arrange the service between them. The exact role and written terms matter for each shipment.
Understanding these roles helps business customers know who provides shipment information, who moves the freight and how the agreed service is documented.
DAGO Express confirms the agreed service details in writing for the individual transport request. Use the quote and booking tool to share the shipment details.
Include it with the first quote request whenever possible. Complete information helps the team assess the route, vehicle and timing without unnecessary follow-up.
Tell DAGO Express as soon as something changes. The available options can then be reviewed and any revised arrangement confirmed in writing.
Related terms: shipper, order confirmation, bill of lading.