SMS Terms
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Sign up to receive text messages from DAGO Express Inc. about your shipments and loads.
Get shipment updates by text
Text DAGO to +1 (872) 316-5836 to receive text messages from DAGO Express about your shipments and loads. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Privacy Policy · Terms and Conditions
DAGO Express Inc. (MC 63254743, 2574 Elm Street, River Grove, IL 60171) sends text messages (SMS/MMS) to shippers, carriers and drivers who work with us. This page explains how you agree to receive our text messages, what we send and how to stop them.
What we send
- Replies to your quote requests and questions about a shipment or load
- Shipment status updates: pickup, delivery, delays and ETA
- Load coordination with carriers and drivers: pickup times, addresses and documents (for example a photo of the signed BOL)
We do not send marketing or promotional text messages.
How you opt in
There are two ways to opt in. We never add your number ourselves.
1. Online sign-up form. At the top of this page (dagoexpress.com/en-us/sms-terms/, linked from our Privacy Policy) you enter your name and US mobile number and tick the consent checkbox. The checkbox is not pre-checked and is optional; the form cannot be sent without it. We store your number, the time and the consent text as proof of your consent.
2. Text keyword. You text the keyword DAGO to +1 (872) 316-5836 from the mobile phone on which you want to receive our messages. Our dispatch team may tell you about this keyword when you call or email us about a shipment or load, but agents never sign you up; only your own form submission or text message does.
Right after you opt in (by form or by text) you receive this confirmation:
DAGO Express: You are now subscribed to text updates about your shipments and loads. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
From then on we text you only about your shipments and loads, as described above. Consent to receive text messages is not a condition of any purchase.
Message frequency and cost
Message frequency varies and depends on your shipments and account activity. Message and data rates may apply. DAGO Express does not charge for the messages themselves.
How to opt out and get help
- Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to any message to stop receiving texts. We will send one confirmation and no further messages.
- Reply START to subscribe again.
- Reply HELP for help, write to [email protected] or call +1 (757) 573-9249.
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
We do not sell, rent or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. For details see section XIV of our Privacy Policy and our Terms and Conditions.
